Ontario's Mayor and City Council Present:
- 5:00pm - Registration & Pre-Event Networking
- 6:00pm - State of the City Program - Ontario Mayor & City Council with Featured Speakers
- 7:00pm - Networking Forum/Heavy hors d'oeuvres & Cash bar
Steven D. Strauss is the country’s leading small business expert. An internationally recognized speaker, columnist, and attorney, he is also the author of 15 books, including the all new 3rd edition of the best-selling Small Business Bible.
Steve’s column, Ask an Expert, appears weekly at USATODAY.com and is one of the most highly syndicated business columns in the world. Steve is also the featured columnist for Bank of America's Small Business Community, and he regularly blogs for Microsoft Business on Main, Concur, SCORE, The Huffington Post, BizEngine, and others. He is also a regular contributor to ABC News Now and MSNBC's Your Business show.
Steve speaks to groups the world over, sits on the Board of the World Entrepreneurship Forum, and is often tapped to be the spokesperson for various corporations wishing to reach the small business marketplace.
His latest venture is TheSelfEmployed.com, where microbusinesses can get everything they need from Steve and his great partners like EHealth, LegalZoom, Elance, Greatland, Verizon, and Staples.
Writing, speaking, blogging, small business spokesperson, self-employment, media, small business, entrepreneurship, marketing, branding, networking, home-based businesses, law
Ann Rhoades is a dynamic and visionary Human Resources Executive with over 25 years of experience in a variety of service-based industries. She held the position of vice president of the People Department for Southwest Airlines and executive vice president of Team Services for Promus Hotel Corporation and most recently, the executive vice president of People for JetBlue Airways where she currently remains as a Board Member as well as president of People Ink, her Human Resources consulting company.
Rhoades has a respected reputation in the industry for her creative approach to creating cultures around fun and for blending cultures in merger situations. During her tenure with Doubletree Hotels, later Promus Hotel Corporation, she built a service culture focused on delivering outstanding service to guests. During the time Rhoades headed the People Department at Southwest Airlines, she solidified Southwest’s reputation of retaining and hiring the best people in the airline business
despite Southwest’s rapid growth during that time. Most recently, Rhoades took responsibility for the creation of JetBlue Airways Corporation’s People Team in New York.
In her role as head of Human Resources, Rhoades has been a key member of the executive team, and is extremely successful in her role as internal counsel to executives in every discipline in the organization.
Rhoades is a popular speaker on the subject of customer service and how to build a strong service culture. She has great passion for certain industries such as healthcare where she is making a great contribution to revitalizing the workforce and culture of our nation’s hospitals. She serves on patient safety and quality task forces with the Texas Medical Institute of Technology involved in setting metrics used in pay-for-performance programs across the country such as the Leapfrog Group. She is co-founder and CEO of CareLeaders Corporation a company dedicated to help US hospitals attain
a new level of performance. Her community involvement currently includes director on the University of New Mexico Health Sciences Center Board, and former University of New Mexico-Robert O Anderson School of Business National Advisory Board, Board of Director, Accion New Mexico and Albuquerque Community Foundation. Rhoades currently serves on JetBlue Airways Corporation, P.F. Chang’s China Bistro, HireVue, Inc. and executive council, Brigham & Women’s Hospital Harvard Medical School Boards and as chairwoman for Safer New Mexico Now. Rhoades has an MBA in Management from the University of New Mexico.
Rhoades’ book Built on Values was released in January 2011.
Greg Lindsay is a journalist, urbanist, speaker and consultant. He is a contributing writer for Fast Company and an author of the international bestseller Aerotropolis: The Way We’ll Live Next.
His writing has appeared in The New York Times, The Wall Street Journal, Bloomberg BusinessWeek, The Financial Times, McKinsey Quarterly, World Policy Journal, Next American City, Time, Wired, New York, Slate, Travel + Leisure, Condé Nast Traveler, and Departures. He was previously a contributing writer for Fortune and an editor-at-large for Advertising Age.
He is a visiting scholar at New York University’s Rudin Center for Transportation Policy & Management studying mobility and connectivity. Greg is also a fellow of the Hybrid Reality Institute, and an affiliate of the New England Complex Systems Institute (NECSI). He’s been cited as an expert on the future of travel, technology and urbanism by The New York Times, USA Today, Salon, Congressional Quarterly, CNN, the BBC and NPR, and has advised Intel, Audi, FedEx, Teague, André Balazs Properties, and clients of Wolff Olins and Fathom + Hatch.
Greg speaks frequently about globalization, innovation, and the future of cities, most recently at the Institute for the Future, Intel Labs, the Museum of Modern Art, the World Policy Institute, the Asia Society, and Columbia University. His work with Studio Gang Architects on the future of suburbia was on display at MoMA from February through August 2012. He is currently working with UCLA’s cityLAB to re-imagine the economy and urbanism of the Ecuadorean Amazon.
He graduated from the University of Illinois with a degree in journalism. Greg is a two-time Jeopardy! champion (and the only human to go undefeated against IBM’s Watson).