Fire Department

As the third largest city in San Bernardino County, Ontario encompasses over 50 square miles and is home to over 185,000 residents. Ontario Fire Department serves these residents from 10 strategically located fire stations, including the Ontario International Airport fire station, with a daily staffing level of 57 sworn firefighters. These fire stations house nine 4-person paramedic engine companies, three 4-person truck companies, a 6-person ARFF station, 1 fire investigation supervisor, and 2 battalion chiefs.

In 2020, the Ontario Fire Department responded to over 20,000 calls for service, approximately 55 calls per day, ranging from medical emergencies to a traffic collisions to large commercial fire.

Ontario Fire Department has 217 personnel comprised of 178 sworn firefighters and 39 professional staff members serving our community across five bureaus – Operations, Fire Prevention, Support Services/Airport Operations, EMS, and Administrative Services. An organization chart can be found here, providing more specifics.

Message from the Fire Chief

Thank you for visiting the Ontario Fire Department website! The Ontario Fire Department has proudly served the community of Ontario for over 125 years. We will respond with properly staffed, well-equipped, and expertly-trained firefighters to service the needs of our community.

Our staff members pride themselves on aligning with our fire department motto of Courtesy, Loyalty, and Service. We are proud of our partnership with the community!

Sincerely,

Raymond J. Gayk

 

 

OFD Mission Statement

The Ontario Fire Department is a Team committed to professional and compassionate service.

OFD Core Values
  • Integrity - Our actions must reflect these core values, and the standards of ethical behavior as proof of our loyal and honest service to the community, as well as each other.

 

  • Accountability - We are responsible for our actions both individually and as a team.

 

  • Service - We will be loyal to our community by demonstrating professionalism through our actions.

 

  • Respect - We will earn the respect of each other and those we serve by treating everyone as we desire to be treated.

 

  • Honor - Founded in one's beliefs, being exhibited in one's actions through ethical and moral behavior, we will be accountable to the public's trust, in addition to each other.
Command Staff and Directors

Senior Deputy Chief Ehrman is a Southern California native. Chief Ehrman graduated from Esperanza High School in Anaheim prior to attending Rancho Santiago College and Long Beach State University. He completed paramedic school at Crafton College before serving as a paramedic intern in 1994 at the Ontario Fire Department.

After serving as a Firefighter for the City of Coronado for a couple years, Chief Ehrman was hired at Ontario Fire Department in 1996 where he has been ever since. During his tenure he has served as a Firefighter/Paramedic, Fire Captain, Battalion Chief, Deputy Chief, Fire Marshal, and now as the Senior Deputy Chief of Operations.  

Chief Ehrman oversees the Operations Bureau.

 

 

 

 

 

Deputy Chief Gerken grew up in Arcadia where he attended Arcadia High School before attending San Diego State University. Chief Gerken obtained his Bachelor’s degree and was hired by Alhambra Fire Department as a Firefighter in 1996 prior to joining the Ontario Fire Department in 1998. During Chief Gerken’s tenure at Ontario Fire Department he has held positions as Firefighter, Fire Captain, Battalion Chief, Fire Marshal and now Deputy Chief.

Chief Gerken oversees the Fire Prevention Bureau.

 

 

 

 

 

 

Deputy Chief McFarlane grew up in Fullerton and graduated from Cal Poly San Luis Obispo with a Bachelor’s degree in Mechanical Engineering. While in attending college, Chief McFarlane worked as a reserve firefighter for both the Cal Poly Fire Department and Pismo Beach Fire Department. Chief McFarlane was hired by Ontario Fire Department in 1997 where he has worked ever since. During Chief McFarlane’s tenure at Ontario Fire Department he has held positions as a Firefighter/Paramedic, Fire Engineer, Fire Captain, Battalion Chief, and now as a Deputy Chief.

Chief McFarlane oversees the Support Services/Airport Operations Bureau.

 

 

 

 

 

 

Pamela grew up in Hesperia before attending nursing school at Victor Valley College and obtaining her Bachelor’s Degree from California State University, Long Beach. Pamela began her nursing career as a Registered Nurse in 1994 and has worked in several emergency departments including Loma Linda University Medical Center & Havasu Regional Medical Center. Pamela also worked as a flight nurse before joining the Chino Valley Fire District as their EMS Coordinator in 2001 and is a member of the medical team at the California Speedway. In 2006, Pamela joined the Ontario Fire Department and has held the positions of Nurse Administrator and now as EMS Director.

Pamela oversees the EMS Bureau.

 

 

 

 

 

Jordan grew up in Southern California where he obtained his Bachelor’s degree from Concordia University, Irvine in 2007 and his Master’s degree from California State University, Long Beach in 2012. Jordan learned of his passion in public safety when he was serving as a Police Explorer for the Laguna Beach Police Department. He worked in Laguna Beach for several years holding the positions of Public Safety Dispatcher, Sr. Public Safety Dispatcher, Public Information Officer, and Emergency Manager prior to joining the Ontario Fire Department in 2019.

Jordan oversees the Administrative Services Bureau.

FAQ

How do I report illegal firework activity in the city?

Please fill out the form at the bottom of this web page, or you can call the Fireworks Hotline at 909.986.6711

Do you offer CPR training and procedures?

Yes, for more information please visit our CPR page.

How do I dispose of household hazardous waste, sharps or medications? 

The household hazardous waste drop off facility is provided for Ontario residents at no charge. It is located at 1430 South Cucamonga Avenue and is open on Fridays and Saturdays from 9 am to 2 pm. For more information, please call 909.395.2040.

Do you refill fire extinguishers?

No, but there are local businesses within Ontario that provide this service. Check your local yellow pages.

Do you provide company safety training?

The Ontario Fire Department does offer Automated External Defibrillator (AED) classes, cardiopulmonary resuscitation (CPR) classes, and Community Emergency Response Team (CERT) classes. For more information, please call 909.395.2002.

What is the closest fire station to my house?

You may contact Fire Dispatch on their non-emergency phone number at 909.983.5911 for more information.

Do you install child car seats?

No, we recommend that you follow the manufacturer's instructions for installation. Additionally, you can contact the CHP and speak with one of their Child Passenger Safety Technicians for more information or assistance.

Can I schedule a station tour?

Station tours have been temporarily suspended.

How do I report a broken hydrant?

Please contact the Ontario Municipal Utilities Company at 909.395.2678.

My car was towed while parked in a fire lane. Who should I call?

Please contact the Ontario Police Department at 909.395.2001.

My cat is stuck in a tree. Who can I call for help?

Please contact the Inland Valley Humane Society at 909.623.9777.

Can I pay to use water from a fire hydrant or have a meter put on a hydrant so I can use the water?

You may obtain instructions and an application for a meter by calling the Ontario Revenue Services Department. Please contact them at 909.395.4008.

How do I obtain a copy of a fire or medical aid report?

Please contact Fire Administration at 909.395.2002, Monday - Thursday between 7am and 6pm.

Online Mailback Card

Please call the main prevention line at (909) 395-2029 for assistance.

Click Here for our Online Mailback Card

Report Firework Activity in Ontario
Please help keep our community safe and free from all fireworks. Those caught with illegal fireworks will be subject to a $1,000 fine, citation and/or arrest; including confiscation of all illegal fireworks. All fireworks are prohibited in Ontario, including the Safe and Sane fireworks. You may not sell, buy, transport, store, or use fireworks in the City of Ontario.

To report illegal fireworks, please fill-out this form or call the Fireworks Hotline at (909) 408-1900.

Please help the city by reporting illegal fireworks:

Where did you see the fireworks?

Contact Information (not required)

Please provide your contact information if you would like a response to your report.

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.